1. How many referrals/food boxes can I have?
People are allowed 3 boxes in any 6 month rolling period. However, if there are extenuating circumstances that can be verified by the referring agency this can be extended in liaison between the referring officer and the Swindon Food Collective Manager.
2. Do I need to be on DWP benefits to get a food box?
No. Anyone, even if they are working, who is facing a crisis or emergency situation that means they do not have enough money to feed themselves or their family can apply but they must be referred by one of the referring agencies, schools or statutory services that partner with Swindon Food Collective.
During school holidays families whose children receive free lunches can be referred by the school. Parents or Guardians should request vouchers/referrals for food during holiday breaks prior to the school closing or if the administration office is open during holidays, contact the school via email as discussed with the Welfare Officer before the holiday period
Crisis, predicaments or emergencies can be issues such as waiting for benefits to be awarded, bereavement, unemployment, illness, sudden changes to family income, housing or family circumstances, accidents , divorce and separation etc., this list is not exhaustive.